Comments on: About

By: ASUS Cloud

ASUS Cloud — Sun, 29 Jan 2012 08:16:20 +0000

Dear Donell Holloway
Please contact our customer service via https://service.asuswebstorage.com/
Thank you

By: Donell Holloway

Donell Holloway — Wed, 25 Jan 2012 00:33:44 +0000

I have upgraded my cloud storage. The account now won’t activate. When I follow the emailed link given I get a failed notification. Help.

Donell Holloway

By: asuswebstorage

asuswebstorage — Fri, 10 Jun 2011 06:16:58 +0000

Hi Dray, To use ASUS WebStorage on Windows 2008 r2, you will need to download the ASUS WebStorage for Windows Server software. Please click here for direct file download of the ASUS WebStorage for Windows Server software. ASUS WebStorage Team

By: dray

dray — Thu, 09 Jun 2011 10:35:23 +0000

Hi I registered my free storage space ,when I install the client on a windows 2008 r2 ,it tell me to go a get the web storage trial version .

Please Please

By: Pepe

Pepe — Wed, 11 May 2011 08:21:38 +0000

I am afraid but Asus customer service tells me otherwise. Asus gives no guarantee for 500 Gb of webstorage upon purchasing a 1015PEM, nor of any correspondence between an eeePC and its specifications.

When asked why my 1015PEM didn’t support 500 Gb of webstorage, the answer I received from Asus customer service reads as follows:

“It also says:
- All specifications and terms are subject to change without notice. Please check
with your supplier for exact offers on selected models. Products may not be available
in all markets.
- Product may not be exactly as shown in images”

The name of your representative is Nils and the case ID is RWTM201103082214502439-561, you can check it for yourself.

By: asuswebstorage

asuswebstorage — Thu, 10 Mar 2011 03:57:15 +0000

Hi Dear user,
Thanks for your question.

Once you activate ASUS WebStorage service on your Eee PC 1015PEM, you will have the right to use 500GB free space for 1 year.
You may email to our Contact Service when you have any questions about ASUS WebStorage in the future days.
contact@asuswebstorage.com

ASUS WebStorage Team

By: Pepe

Pepe — Wed, 09 Mar 2011 20:33:40 +0000

Hi,

The product description for Eee PC 1015PEM maintains that it comes with 500GB of ASUS webstorage. However the footnote in the same document states as follows:
“All specifications and terms are subject to change without notice.” What does the latter imply? Does it mean that evenif I bought an ASUS 1015PEM, it still wouldn’t guarantee that I’d get the abovementioned 500 GB of storage? (To be honest, the footnote freaks me out, because if taken verbatim, it would imply that ASUS is not commited to any of the stated specifications, including the webstorage).

By: asuswebstorage

asuswebstorage — Tue, 01 Mar 2011 08:04:02 +0000

Hi Jay~

Please contact with our Support Team (contact@asuswebstorage.com) should you have any question about ASUS WebStorage.
Thanks for your support ~^^

ASUS WebStorage Team

By: Jay Mack

Jay Mack — Tue, 01 Mar 2011 07:08:06 +0000

I bought and registered an Asus 1015 netbook with a dual core atom 550 processor. This is supposed to come with 500 gb of free web storage space, but when I attempt to create a premium account I keep getting a pop up that tells me to contact asus. How do I access the free 500 Gb of cloud storage? Who at Asus do I contact about this? The web storage software is pre-installed on the netbook. Thanks.

By: asuswebstorage

asuswebstorage — Mon, 13 Sep 2010 02:37:35 +0000

Hi Dear, After your free trial, ASUS WebStorage will only cost you USD 39.99 of Unlimited space for 1 year. There are also another two choices at the Pricing page for you to choose the most appropriate package as your will. Sincerely, ASUS WebStorage